Company Name:

PCMA

Location:

Chicago, Illinois

Approximate Salary:

Not Specified

Job Category:

Sales

Position Type:

Entry Level

Required Experience:

2 - 5 years

Required Education:

Bachelor's Degree

Date Posted:

October 10, 2017

Business Services Specialist

The Business Services Specialist plays a very critical role in tracking and managing the media production for the organization. The Business Services Specialist serves as a liaison, managing effective communication between Partnership, Education, Finance, and other departments of the organization, as well as members, clients and vendors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Weekly entry of Partnership contracts - database/CRM 

Submit invoices/pro-forma requests to Finance – keep track all of the submissions

Maintain regular communication with Partnerships team to ensure accurate processing of media orders, closing deadlines, and client expectations

Maintain and develop advertising module database and all partnership product rate cards

Process all Partnership, Products, Education billing and invoicing, statements requested by clients

Manage any sales-related vendor relationships as directed by direct manager

Assist in development of new products roadmap, sales details, marketing sheets  

Develop good relations with all partners clients/material contacts and internal team members and provide superior customer support

Provide monthly performance reports 

Order entry and Inventory of products

Domestic and International shipping of products and materials

Provide customer service for Job seekers and employers; follow up with employers who posted on competitive websites

Front desk duties

Serve as the lead in handling department email inbox and phone calls

Extensive attention to detail, people skills, premium customer service, exceptional communication, timely follow-through, ability to learn quickly, and meet deadlines are all essential to this position and the operational financial success of the department and organization.  


JOB QUALIFICATIONS: KNOWLEDGE – SKILL SETS – KEY TALENTS

The Business Services Specialist plays a critical role within PCMA, and requires someone who continues to develop their skills, understanding and training in the following areas:  

Working and thriving in a fast-paced sales environment

High customer-service acumen of internal and external clients and team members 

Highly communicative and articulate in written and verbal communication 

Database

Mathematical acumen and comprehension of financial processes 

Microsoft Excel, PowerPoint and all MS Office Suite products

SharePoint, Google Docs, and other FTP file share platforms 

Native to/naturally skilled in digital, media, and social platforms

The Business Services Specialist embodies strong work-ethic and characteristics to excel in their role: 

High attention to detail, highly-organized, disciplined, yet adaptable in a fast-paced sales/production environment

Ability to prioritize tasks and assignments

Team-oriented and friendly, with excellent people skills

Ability to effectively build relationships and adapt to various internal/external clients

Proactive and timely; not only meets but drives deadlines

A creative problem solver

Ability to work on own but take direction from superiors and seek assistance when needed

Ability to make appropriate decisions and to know when to refer decisions to others

A desire to learn and be challenged

EXPERIENCE AND EDUCATION

Experience: 2+ years print and digital production and technical experience with a publisher or advertising agency, in a media sales environment

Education: College degree/Bachelor of Science preferably with concentration in Media, Marketing, or Advertising


Company Name:

PCMA

Location:

Chicago, Illinois

Approximate Salary:

Not Specified

Job Category:

Sales

Position Type:

Entry Level

Required Experience:

2 - 5 years

Required Education:

Bachelor's Degree

Date Posted:

October 10, 2017

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