The Deputy Director, Meeting Logistics and Housing is responsible for successfully planning and implementing the logistics and housing for all NACHC’s conferences and trainings, including two major conferences of 2,000 + attendees. Manages housing block to successfully maximize sleeping room block and minimize attrition issues. Frequent contact in person and by telephone with independent contractors, service vendors, hotel representatives, members of the health community and meeting attendees.Primary Responsibilities
Working with the AVP, prepares requests for proposals, negotiates and reviews contracts for conferences and trainings. Plans and prepares meeting specifications outlining audiovisual needs, room setups, and catering requirements for site/hotel. On-site, manages logistics, meeting staff and vendors (security, temp help, audiovisual and catering functions). Provides and reviews hotel arrangements, including site selection, room setups, audio visual and catering. Produces post-meeting evaluation and statistical reports, including verifying and processing meeting expenses Represent NACHC professionally at all times.Secondary Responsibilities
Ability to communicate customer needs and resolve issues independently. Ability to establish and master goals. Ability to effectively present information both electronically and in person and respond to questions from clients, customers and the public. Ability to negotiate on behalf of NACHC to achieve maximum benefits. Ability to act independently with minimal or no supervision. Participates in and contributes to team effort. Other duties as assigned.Education and Experience
- Experience managing city-wide conferences;
- Experience managing multiple meetings a year.
- Association experience necessary;
- Undergraduate degree required; CMP preferred;
- Five+ years conference experience required;
This position is suited to a self-motivated, professional person who can confidently work with a variety of people from different backgrounds. Diplomacy, tact and a sense of humor are important to the success of this person. Excellent knowledge of a variety of sales and presentation software packages including iMIS, eSHOW are a plus. Microsoft Word, Excel and PowerPoint expertise is a requirement. A basic knowledge of income/expense accounting is required. The successful candidate will have a willingness to learn new software systems as needed. Ability to meet multiple deadlines, coordinate details and work independently are required. In addition, excellent negotiation skills, oral and written communication, strong customer service orientation and excellent telephone etiquette skills are prerequisites. Ability to travel required.