Division and Unit Overview
The American Chemical Society Division of Membership & Society Services is the entity primarily
responsible for recruiting, retaining, and recognizing membership. Developing and implementing
the programs, products, and services that support members are our most critical role. With more
than 156,000 members worldwide, providing an integrated suite of benefits that meet current and
potential member needs are critical to the future of the Society. The Department of Meetings &
Exposition Services provides suitable environments that encourage the personal exchange of
scientific information and professional knowledge among our members and customers at
regularly scheduled national meetings & expositions, regional meetings, and specialty
conferences and events by coordinating logistics, housing, transportation, security, and all other
services associated with event planning.
This position reports to the Assistant Director, Meeting Logistics and is responsible for the
efficient and effective meeting logistics for all events and specialty conferences managed by the
department. This position serves as the primary point of contact for these events and ensures
that all logistics are taken care of in a way that supports the overall goals of ACS. The incumbent
works under general supervision; resolves standard problems as they occur and takes
appropriate steps for a solution guided by specific practices and procedures. The incumbent will
seek guidance on problems as needed but is expected to take initiative when handling situations
that are routine to the position. S/he will demonstrate the ability to manage several large projects
simultaneously, prioritize effectively, coordinate team activities, and meet scheduled deadlines.
This position maintains close relationships with the entire Department of Meetings & Expositions
Services team and also requires the ability to work well under pressure, perform mid level
analyses, troubleshoot routine problems, take initiative to solve challenges, seeking guidance
when appropriate, and display good judgment when making decisions. The incumbent will work
under managerial direction within established practices of the society.
International meeting planning experience a plus!
Work design: Manages a unit or function that is part of a larger function. Follows established
organizational policies. Develops procedures; recommends policies. Decisions involve translating
the Division’s goals and objective into unit objectives, defined work assignments and projects;
conducting and implementing actions; and short-term planning.
Responsible for strategic direction and planning for the Society’s events and specialty
conferences, in support of the Society’s mission, paying particular attention to ensuring a
positive experience for all meeting attendees and organizers.
Establish financial forecasts to assure that events and specialty conferences meet
Serve as a representative of ACS to both inside and outside parties, such as consultants,
planning committees, other professional societies, site visits, conferences.
Communicate and network with all levels of ACS governance and staff to seek advice and
input related to the effectiveness of the unit’s services.
Oversee the successful implementation of meeting services such as registration,
temporary assistance, transportation, sustainability efforts, attendee and exhibitor services,
a/v, food & beverage, and all other meeting logistics, as needed.
Communicate member needs to assist with ACS membership recruitment and retention
efforts and execute member-recruitment initiatives at all ACS meetings.
Understand market and competitive trends and make recommendations to address any
changes in the environment.
Conduct post-event evaluations to improve future meetings.
Delegate work assignment, allocate resources, and provide leadership to ensure that
priorities and objectives are met.
Manage staff, conduct regular performance reviews, and provide professional
development opportunities for team members.
College degree or equivalent experience; usually has an advanced degree or equivalent
experience or certification; 5+ years of experience. Current knowledge of the scientific meeting
environment is desired. Experience working in a not-for-profit environment is preferred.
International meeting planning experience a plus.
Washington, District of Columbia, United States