Looking to start a career in meetings and conference planning? Join an established association producing global conferences. As a global neutral forum committed to advancing health care to patients around the world, DIA engages with diverse individuals in all stakeholder constituencies to advance knowledge creation and integration to catalyze change in the broad healthcare ecosystem. These changes will drive outcomes and actions so that safe, efficacious products are accessible to patients worldwide.
This position is accountable for supporting the day-to-day operations of developing and executing DIA Americas meetings.
- Must be able to learn and work in association management databases.
- Resolve customer CE credit and My Transcript issues for conferences.
- Support global Annual Meeting team with speaker correspondence and management.
- Manage attendee evaluations.
- Support the DIA Global App across multiple meetings.
- Support the production and execution of live webinars.
- Ensure accurate and professional appearance of conference websites.
- Bachelor’s degree required.
- Minimum of 0-1+ years’ event support experience preferred.
- Some overnight domestic travel required.
- Highly technology literate; quickly learns new applications and tools.
- Experience with: Microsoft Windows, MS Word, Excel, PowerPoint, SharePoint required and, AMS Personify, Photoshop, and Zoom preferred.
An ideal candidate must be:
- Highly organized and detail-oriented with excellent follow-through and communication with all stakeholders – internal and external.
- Driven to provide service excellence to internal and/or external customers.
- Able to effectively focus own and others' efforts on achieving high quality results consistent with the organization’s standards.
- Highly motivated and able to set and work against deadlines, coordinating with others to deliver high quality results.
- Takes ownership of issues and resolves them; knows when it’s appropriate to escalate; reaches out to assist others as needed.
- Breaks down barriers (structural, functional, cultural) to facilitate problem-solving and the sharing of expertise and resources.
- Able to analyze existing processes, gather input from multiple sources, make recommendations for process improvement, and implement changes.
- Able to interact effectively and appropriately in a global environment with individuals of various organizational levels (up to C-level), professions, and cultures.
- Sets a high standard for his/herself and is driven to improve own performance and expertise.
- Effective written, verbal, interpersonal communication, and relationship-building skills.
- Able to learn new processes and technologies quickly and apply them to assigned tasks.
- Flexible and able to function effectively in an environment where demands of the role may shift and resources may be limited
DIA is an equal opportunity employer and supports talent from diverse backgrounds. Women, minorities, individuals with disabilities and active duty wartime, campaign badge veterans or Armed Forces service medal veterans are encouraged to apply. EOE/M/F/V/D
DIA (founded as the Drug Information Association) is a global non-profit healthcare association that mobilizes life science professionals from across all areas of expertise to engage with patients, peers, and thought leaders in a neutral environment on the issues of today and the possibilities of tomorrow. DIA’s mission is to foster innovation to improve health and well-being worldwide by:
- Providing invaluable forums to exchange vital information and discuss current issues related to health care products, technologies, and services;
- Delivering customized learning experiences;
- Building, maintaining, and facilitating trusted relationships with and among individuals and organizations that drive and share DIA values and mandates; and
- Offering a multidisciplinary neutral environment, respected globally for integrity and relevancy.