Description

POSITION SUMMARY

We are actively seeking an Associate, Meeting Content to assist with program development of large conferences and summits through the management of abstract submissions, speaker and presenter invites, and coordinating communication. You will also be responsible for coordinating meeting content functions within established timelines to achieve efficient processes and excellent customer service. The Associate, Meeting Content will work collaboratively with the Global Events teams and act as a liaison with other ISPOR staff, volunteers, speakers, and vendors. The Associate, Meeting Content performs but is not limited to, the tasks as given below and performs such additional duties as may be assigned. 

ESSENTIAL DUTIES 

• Lead the submission, editing, updating, and proofing of web content to ensure accurate and engaging information for conference microsites and event pages.
• Assist in preparing and formatting meeting presentations and materials, ensuring high-quality content delivery.
• Collaborate with Content Managers and the Associate Director of Content Delivery & Design to ensure the timely receipt and follow-up of necessary materials, including speaker agreements and presentation content, and handling post-meeting expense reimbursements.
• Organize and manage teleconferences for meeting content discussions, facilitating effective communication for all designated ISPOR meetings.
• Provide support to the abstract submission process to include submission, review, notifications, and presentations for ISPOR conferences including presenter services in accordance with established timelines.
• Manage correspondence and provide customer service to attendees and presenters.
• Coordinate and update program content on various platforms, including the content management system and ISPOR website.
• Assist with program participant (speakers, moderators, presenters etc.) audits and report generation
• Assist with preparing and proofing printed meeting materials and liaison with vendors.
• Oversee the production of the on-site program guide, including working with the program export copy, coordinating the review of copy, managing the copy edits, securing and working with the graphic designer, sourcing printers, and securing print quotes for approval.
• Assist with content and evaluation technology at ISPOR meetings (e.g., conference app, session polling, social Q&A, meeting content evaluation, etc.).
• Provide administrative support to the meeting content teams, maintaining timelines, templates, and documents.
• Manage the planning, coordination, and execution of webinars, ensuring seamless delivery from start to finish. This includes Overseeing all logistical aspects, including scheduling and fulfilling staffing needs for day-of execution, coordinating with internal SMEs, working with Marketing on promotional efforts, and attendee communications.
• Collaborate with speakers, moderators, and technical teams to develop engaging and informative webinar content. 
• Facilitate live webinar sessions, providing real-time support and troubleshooting to ensure a smooth experience for all participants. Post webinar recording, clean up, and posting to the website.
• Participate in the continuous improvement and development of processes, best practices, and outcomes to enhance overall team performance and efficiency.
• Serve as support staff at the on-site Poster Help Desk at ISPOR conferences. Responsible for addressing poster presenter questions and providing customer service to poster presenters and attendees. 
   

QUALIFICATIONS

Minimum Requirements 

• Associate's degree.
• 1+ years of progressive administrative work experience.
• Demonstrated ability to manage staff and teams of internal and external stakeholders.
• Persuasive verbal and written communication skills, including communicating with precision and effectiveness across levels and functions.
• Highly professional, customer/member service-driven, and able to exercise diplomacy when dealing with high-level international VIPs.
• Highly proficient in Microsoft Office Suite and ability to learn new technology platforms.
• Excellent judgment and creative problem-solving skills.
• Strong attention to detail and excellent proofreading skills.
• Personal qualities of integrity, credibility, and commitment to the mission of ISPOR. 
   

Preferred Qualifications 

• Bachelor's degree.
• 1+ years directly related experience in meeting/event planning and/or abstract management.
• Successful performance in a matrix/cross-functional team environment, with a natural inclination for working collaboratively across teams, cultures, and experience levels.
• Proficiency in foreign languages and global work experience. 
   

Physical Demands and Work Environment 

The physical demands described herein are representative of those that an employee must meet to perform the essential functions of this position successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. 

• Travel is required: expected 2-6 times per year, including international travel.
• Must be able to work varied hours as necessary.

OUR LOCATION

ISPOR’s headquarters is in Lawrenceville, New Jersey, which is halfway between Philadelphia and New York City. Our staff works in a hybrid arrangement: on-site two designated days per week. 

WHY APPLY?

ISPOR provides an excellent total compensation package including:

• Competitive pay. This position is exempt with an annual salary range of $55,000-58,000.
• Robust benefits plan
• Generous PTO – 20 days the first year
• Extraordinary holiday schedule, including winter break, the last week of the year.

Work Authorization

We are interested in every qualified candidate eligible to work in the United States; however, applicants must be currently authorized to work in the United States (U.S.) on a full-time basis. ISPOR will not provide employment sponsorship for this position (e.g., H-1B Visa or other U.S. employment authorization).

Equal Opportunity Employer

ISPOR provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Accessibility Assistance or Accommodation

If you have a disability or have difficulty accessing or using the applicant system to apply for a position, contact [email protected].

ABOUT US 

ISPOR, the professional society for health economics and outcomes research (HEOR), is an international, multistakeholder, nonprofit dedicated to advancing HEOR excellence to improve decision-making for health globally. The Society is the leading source for scientific conferences, peer-reviewed and MEDLINE-indexed publications, good practices guidance, education, collaboration, and resources in the field. 

ISPOR’s community of 14,000 individual and chapter members from 110+ countries includes various healthcare stakeholders, including researchers and academicians, assessors and regulators, payers and policymakers, the life sciences industry, healthcare providers, and patient engagement organizations. The Society’s leadership has served as an unbiased resource and catalyst for innovation in the field for over 20 years.

OUR CULTURE

ISPOR is a Society firmly committed to advancing health economics and outcomes research (HEOR) based on sound methods and scientific excellence. ISPOR believes that diversity and inclusion are foundational principles for achieving our mission and that diversity and inclusion are valuable and relevant to all of our Society’s activities: cultivating and sustaining significant, high-quality education programs, publications, member benefits, and networking. 

ISPOR is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

INTERESTED?

Apply through the link, creating a new candidate profile. The applicant portal is the ONLY application method; to be considered, please apply through this system. Please submit your salary requirements within your cover letter.   Associate Meeting Planner applicant portal

OUR PROCESS

We are committed to hiring the best talent and providing a productive and supportive organizational culture for staff to learn and grow within a flexible environment. We are transparent in posting salary ranges and outlining what candidates should expect from our hiring process.

Candidates who advance in our preliminary review process will have the opportunity to discuss the position, their background, and lived skillsets related to the position with ISPOR HR via Teams meeting.

Those who advance to subsequent steps in our interview process may participate in up to 3 rounds of meetings via Teams or in person. Each discussion could consist of multiple ISPOR staff members. The final interview may include a thought exercise/presentation with the hiring team.

We look forward to welcoming you to ISPOR!